FAQs

This page provides help with the most commum questions about how to rent a holiday apartment in Gibraltar and Costa del Sol. Also, about how to use GibraltarHolidats.com site.

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How long does the booking process take?

Renting a short let apartment in Gibraltar and Costa del Sol with GibraltarHolidays.com takes no longer than just a couple of minutes.

Find the Gibraltar holiday apartment you like using our maps and property listing. Make sure the apartment is available during your visit to the Rock of Gibraltar using our booking calendars. Then, select the number of people staying in the self catering apartment.

GibraltarHolidays.com will automatically display the total cost of your booking before requesting any extra information.

If you are happy with the price and terms and conditions, complete your booking clicking the button on the form. You will only pay for the service charges at this stage, the host will contact you to confirm the different payment methods you can use to complete the rest of the payment of your booking and timeframe.

What methods of payment accepted?

You can easily pay your service charges online through GibraltarHolidays.com using Paypal, one of the most secure payment gateways. This is the only fee charged when completing your reservation.

The host will contact you to confirm the different payment methods you can use to complete the rest of the payment of your booking and timeframe. The payment methods more commonly used are bank transfer or in cash when arriving to the apartment.

Can I use more than one payment method to pay for a reservation?

Paypal, which is one of the most secure payment gateways,  is the only payment method used by GibraltarHolidays.com to collect the services charges when a booking is completed. This is the only fee charged when completing your reservation

The host will contact you to confirm the different payment methods you can use to complete the rest of the payment of your booking and timeframe. The payment methods more commonly used are bank transfer or in cash when arriving to the apartment.

Booking Questions

Can I make changes to a pending reservation request?

How do I cancel a reservation request?

You can easily cancel your reservation through your GibraltarHolidays.com account. You can also contact the host directly. Hosts will normally contact their guests as soon as a reservation is requested.

Please be aware GibraltarHolidays.com will refound services fees for any cancelation during the following 48hrs after a booking is completed. Services charges are not refoundable after that time, at least the cancelation is requested by the host.

How do I check the status of my reservation?

You can easily cancel your reservation through your GibraltarHolidays.com account. You can also contact the host directly. Hosts will normally contact their guests as soon as a reservation is requested.

How do I find my reservation?

You can easily cancel your reservation through your GibraltarHolidays.com account. You can also contact the host directly. Hosts will normally contact their guests as soon as a reservation is requested.

When am I charged for a reservation?

When a guest complete or request a booking on GibraltarHolidays.com, he/she will only pay for the services chages. Hosts normally contact their guest as soon as their receive a new booking to confirm the different payment methods and timeframe for the rest of the payment. Different hosts may use different terms and conditions for the collection of payments. The payment methods more commonly used are bank transfer or in cash when arriving to the apartment.

Help on your reservations

What happens if my host cancels my reservation?

Please proceed your cancelation through you GibraltarHolidays.com account. GibraltarHolidays.com will confirm this with the host and refund the service charges paid when the booking was originally completed.

GibraltarHolidays.com is an online marketplace that connects people who want to rent out their homes with people who are looking for accommodations in that locale. GibraltarHolidays.com is not responsable of any last minute cancelation or conflict between both parties.

What should I do if I forgot something at a place I stayed?

Best way to resolve the issue is contacting the host directly. They most surely, do everything in their hands to help you.

GibraltarHolidays.com is an online marketplace that connects people who want to rent out their homes with people who are looking for accommodations in that locale. GibraltarHolidays.com is not responsable of any conflict between both parties.

How do I share trip details with others?

We love to hear and share experiences with others. The best way to do it is through our Reviews section. Feel free to describe your experience, recommend places and encorage others to visit Gibraltar.

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